Reference

How bet200 Handles Your Personal Data

This privacy policy sets out exactly what data we collect when you open an account with us, how we use it, and the choices you have over it.

Data you controlNo third-party sellingSecure account storageIndia-focused policyRight to request deletion
bet200 How bet200 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how we handle your data, want to access the information we hold about you, or need to request a correction…

Email Privacy Request Send a written request to our dedicated privacy inbox.
Live Chat Support Start a live chat from your account dashboard any time to raise a privacy…
In-Account Help Centre Log in and visit the Help Centre to find our privacy request forms.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at bet200

We apply multiple layers of technical and procedural controls to keep your account data safe.

Encrypted Data Storage

All personal and financial data — including UPI references, Paytm wallet tokens and PhonePe transaction IDs — is encrypted using current industry-standard protocols both while it travels between your device and our servers and while stored.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our lobby loads on your device. You can manage non-essential cookie preferences at any time from your browser settings or through our cookie banner.

Account Security Practices

Two-factor verification is available on your account and we recommend enabling it. Unusual login attempts from new devices trigger an automatic alert to your registered email address before access is granted.

Data Retention Periods

We keep your account data for as long as your account is active and for a period after closure as required by applicable financial regulations. Once the retention period expires, data is deleted or anonymised systematically.

Your Right to Access and Correct

You can request a copy of the personal data we hold about you at any time. If any detail is incorrect — a misspelled name, a wrong phone number — write to us and we will correct the record within 30 days.

Deletion Requests

You may ask us to delete your personal data subject to any legal retention obligations we are required to meet. We will confirm what data we can erase, what we must keep and why, so you always know where you stand.

Frequently Asked Questions About Your Privacy

Below you will find answers to the questions our Indian account holders ask most often about data privacy, cookies, payment data and how to exercise your rights. If your question is not covered here, contact us directly via the privacy inbox.

We collect your name, email address, phone number and date of birth at registration. When you add a payment method, we store the reference identifiers for UPI, Paytm or PhonePe — we do not store full bank credentials on our servers.

We share data only with partners who help us operate your account — payment processors, fraud-prevention services and our hosting providers. All partners sign data-processing agreements. We do not sell your data to advertisers or data brokers.

Submit a data access request through the Help Centre in your account or email our privacy inbox. We will send you a summary of the data we hold within 30 days. Verifying your identity first ensures data goes to the right person.

Yes. You may request deletion of your personal data at any time. We will erase what we legally can and explain any data we are required to retain under applicable financial law, along with how long that retention period lasts.

Payment references are transmitted over encrypted connections and stored in encrypted form on our servers. Internal access to payment data is restricted to authorised personnel only, and all access is logged and audited regularly.

Cookies are small files placed on your device. We use essential cookies to keep your session running and analytics cookies to see how pages load. You can turn off non-essential cookies at any time through your browser or our cookie settings panel.

Write to our privacy inbox with a description of your concern. We will acknowledge your complaint within 72 hours. If you are not satisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction.